Services
Nine request categories, one form. Each page below explains what the work usually involves, what causes it in North Florida and South Georgia, and what to describe in your request.
Water damage
Water moves fast, and in a humid climate it keeps moving inside walls, cabinets and framing long after the visible puddle is gone. Tell us what happened and we will use that information to route your request to a local provider suited to the work.
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Mold
Mold is a moisture problem before it is a cleaning problem. Describe what you are seeing or smelling and where, and we will route your request to a local provider qualified for the work involved.
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Crawlspaces
Crawlspaces are where most North Florida and South Georgia moisture problems begin. Standing water, sweating ductwork, damp insulation and musty air all point below the floor. Tell us what you found down there.
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Fire & smoke
Even a contained kitchen or appliance fire can leave soot and odor through an entire structure. Describe what burned and how far the smoke traveled, and we will route your request.
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Storm damage
Tropical systems and summer thunderstorms put water into buildings from directions they were never designed to handle. Tell us where it got in and what is wet.
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Sewage
Sewage backups and septic overflows are contaminated-water events, not ordinary water damage. They need containment, removal of affected porous materials and cleaning that goes beyond drying.
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Asbestos
If you suspect asbestos-containing material, the safest next step is to stop disturbing it. Describe the material and the project, and your request can be routed to an appropriately licensed provider.
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Older homes across the Big Bend and South Georgia may contain lead-based paint. Renovation work that disturbs it has specific requirements. Describe the project and the request can be routed appropriately.
Read more & request helpBiohazard & specialty
Some situations are difficult to describe and difficult to look at. You can keep your description brief. Requests are handled discreetly and routed to providers equipped for this category of work.
Read more & request helpSome situations do not fit a category, and that is fine. Unusual odors with no visible source, a recurring stain that returns every rainy week, contamination after a long vacancy, damage found during a renovation, a building nobody has opened in years — all of it can be described in the request form.
Describe what you are seeing or smelling, add photos, and note anything that has changed recently: a new roof, a plumbing repair, a storm, a failed air conditioner. Those details are what allow a request to be routed to a provider who handles that kind of work.
One request form covers every category. If you are not sure what you are dealing with, describe the damage and we will route it from there.